Dear Customer, thank you for your purchase. All returns for refunds, whether in-store or online, must be made strictly within seven days of your initial purchase (for online orders, seven days commence the day of collection). Exchanges can be made during the summer holiday period, up to and including the first week of school commencing in 2022 subject to stock availability.
In the event you need to make a return or exchange, please ensure you meet the following criteria:
That you have the original itemised till receipt containing the barcode, or for online purchases, your printed order
The garment has the tags attached
The original packaging as supplied
That the items are in a suitable condition for resale
Unless there is a manufacturing fault, we are unable to refund or exchange opened packets of shirts, blouses, sports socks and gumshields.
If you need to exchange the size of the garment, you can post it back along with a copy of your web order and the size you require.
On receipt, we will exchange the item and post a replacement subject to the Terms and Conditions above. Additional postage and any difference in price will be chargeable.
Please note, that we may be unable to process returns or changes on the same day
Thanks for your understanding.